Learning From AI Implementation Mistakes: How eBay Fixed Its Chatbot Failure

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When companies rush into artificial intelligence projects without proper planning, they often learn tough lessons the hard way. eBay’s journey with its ShopBot chatbot offers valuable insights for any business considering AI solutions. What Went Wrong With eBay’s AI Assistant In 2016, eBay launched ShopBot – an AI-powered shopping assistant designed to help customers find … Read more

How Top Companies Transformed Their Digital Assistants from Flops to Hits

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Every business wants to implement smart technology, but getting it right takes trial and error. Let’s examine how three major players turned their struggling virtual assistants into indispensable tools that customers love. 1. Chase Bank’s Virtual Assistant: The Rocky Road to 10 Million Users When Chase introduced its digital banking helper in 2019, executives expected … Read more